Terms & Conditions

Introduction

Welcome to Ceylon Typicals. These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully.


1. General

1.1 Company Information:

  • Ceylon Typicals
  • Address: No. 78, Nawajeewana place, Kiribathgoda, 11600, Western Province, Sri Lanka. 
  • Email: [email protected]
  • Phone: +94 767 308858

1.2 Eligibility:

  • By using our services, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding contract.

2. Products and Orders

2.1 Product Information:

  • We strive to ensure that product descriptions, images, and pricing are accurate. However, errors may occur. We reserve the right to correct any errors and update product information without prior notice.

2.2 Placing Orders:

  • By placing an order, you agree to provide current, complete, and accurate purchase and account information. Orders are subject to acceptance by Ceylon Typicals.

2.3 Order Confirmation:

  • Upon receiving your order, we will send an order confirmation email. This email does not signify acceptance of your order; it is a confirmation that we have received your order. Acceptance occurs when your order has been dispatched.

2.4 Bulk Orders:

  • For bulk orders, please fill the inquiry form or contact us directly at [email protected]. Bulk orders are subject to specific terms and conditions, which will be provided upon inquiry.

3. Pricing and Payment

3.1 Pricing:

  • As a company policy we do not listed the prices in our website because we are working with different countries and currencies. Its creates a competitive price problems among our valued customers. 

3.2 Payment Methods:

  • Consumer Packs: We accept Cash on delivery (COD) for some areas and Bank transfers. Payment must be made in full before the dispatch of products.
  • Bulk Orders: 40% TT in Advance, 60% Balance Paid Against BL Copy, Documents Against Payment (D/P) and Letter of Credit (L/C)

3.3 Taxes:

  • Applicable taxes will be added to your order at checkout based on your shipping address.

4. Shipping and Delivery

4.1 Shipping Policy:

  • We offer various shipping options. Shipping costs and delivery times may vary based on your location and the shipping method selected.

4.2 Delivery Times:

  • Estimated delivery times are provided at checkout. While we strive to meet these estimates, delays may occur due to unforeseen circumstances.

4.3 International Shipping:

  • For international orders, please be aware of any import duties, taxes, or customs fees that may apply. These charges are the responsibility of the recipient.

5. Returns and Refunds

5.1 Return Policy:

  • We accept returns within 10 days of delivery. To initiate a return, please contact us at [email protected]. Returned products must be unused, in their original packaging, and accompanied by proof of purchase.

5.2 Refunds:

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original method of payment within 15 days.

5.3 Non-Returnable Items:

  • Certain items, such as perishable goods and custom bulk orders, are non-returnable.

6. Intellectual Property

6.1 Ownership:

  • All content on our website, including text, graphics, logos, images, and software, is the property of Ceylon Typicals or its content suppliers and protected by international copyright laws.

6.2 Use of Content:

  • You may not reproduce, distribute, or use any content from our website without our prior written permission.

7. Privacy Policy

7.1 Data Collection:

  • We collect and use your personal information in accordance with our Privacy Policy, which is available here.

7.2 Consent:

  • By using our website and services, you consent to our collection and use of your information as outlined in our Privacy Policy.

8. Limitation of Liability

8.1 No Warranty:

  • Our products and services are provided “as is” without any warranties, express or implied. Ceylon Typicals does not guarantee that our website will be error-free or uninterrupted.

8.2 Liability:

  • To the fullest extent permitted by law, Ceylon Typicals shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

9. Governing Law

9.1 Jurisdiction:

  • These Terms and Conditions are governed by and construed in accordance with the laws of according to Your Country. Any disputes arising from these terms shall be resolved in the courts of Your Country.

10. Changes to Terms and Conditions

10.1 Amendments:

  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our website constitutes acceptance of the updated terms.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Ceylon Typicals
[email protected]
+94 767 308858

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